This Privacy Policy describes how Hurghada Cab & Hurghada Airport Transfer (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our services, including our website and mobile applications (collectively, the “Services”).
1. Information We Collect
We collect information from you directly, automatically through your use of our Services, and from third parties.
- Information You Provide Directly:
- When you book a transfer, we collect your name, contact information (email address, phone number), pick-up and drop-off locations, flight details (if applicable), and payment information.
- If you create an account, we collect your login credentials and profile information.
- When you contact us with inquiries or feedback, we collect your communication and contact details.
- Information Collected Automatically:
- We automatically collect information about your use of our Services, including your IP address, device type, browser type, operating system, and usage data (e.g., pages visited, time spent on pages).
- We may use cookies and similar technologies to collect this information.
- If you enable location services, we may collect your precise location data.
- Information from Third Parties:
- We may receive information from third-party payment processors to verify and process your payments.
- We may recieve your information from online travel agencies that you have booked through.
2. How We Use Your Information
We use your information for various purposes, including:
- To provide and manage our Services, including processing bookings and payments.
- To communicate with you about your bookings, inquiries, and updates.
- To personalize your experience and improve our Services.
- To detect and prevent fraud and other illegal activities.
- To comply with legal obligations.
- To send you promotional offers and marketing materials, if you have opted in.
3. Sharing Your Information
We may share your information with:
- Our drivers and service providers to fulfill your bookings.
- Third-party payment processors to process your payments.
- Law enforcement or government authorities when required by law.
- Business partners or affiliates for marketing or service-related purposes.
- Travel agencies when needed to confirm your booking.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have certain rights regarding your personal information, including:
- The right to access your information.
- The right to correct inaccurate information.
- The right to delete your information (subject to legal limitations).
- The right to object to the processing of your information.
- The right to withdraw consent.
To exercise these rights, please contact us at [Your Contact Email Address].
7. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience and collect information about your use of our Services. You can control cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website or through other communication channels.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us